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Tan Sri Dato Seri Dr
Haji Mohd. Ismail Bin
MERICAN
Director-General, Ministry of Health,
Malaysia
Tan Sri Dato' Seri Dr. Haji Mohd. Ismail Bin Merican is currently the Director-General of Health, Malaysia since 2004. He is also the President of the Malaysian Medical Council and still makes time to be an active clinician as the Senior Consultant Physician and Consultant Hepatologist and Head of Hepatology Unit, at Selayang Hospital, Kuala Lumpur. He holds numerous posts and chairs several important Boards, statutory bodies and committees. He is a Member of the Promotion Board of the Malaysian Civil Service. Postgraduate medical education, continuing professional development activities, research, Patient Safety, Quality Healthcare and excellent health care delivery initiatives are some of the many areas close to his heart.
Session Title
Opening Keynote Address: A New Age of Technology: An EHR for all the World
The development of what is now called the Electronic Health Record (EHR) has been evolving over the past forty years. During that period, technology has undergone significant changes. Unfortunately, the development of the EHR and the EHR Systems has not kept pace with technology. Worse, current versions are based on the even older approach of paper systems. A new approach to the use of technology, taking advantage of new models for health care, recognition of the importance of data that is completed, trustable, and focused blended with the latest knowledge has great potential to influencing high quality care that is safe, affordable, appropriate and personal. The challenge is to develop models that can address the immediate needs of regions or countries and move toward a goal of a high quality of life around the world. This presentation will share thoughts of how this may be accomplished, of the challenges we might encounter, and paths that deliver desired results.
Room: Plenary Hall
Wednesday, 25 February
09:00
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Professor
William Edward
Hammond
PhD
Chair, Health Level Seven,
W. Ed Hammond is Professor-emeritus, Department of Community and Family Medicine and Professor-emeritus, Department of Biomedical Engineering, Duke University and Adjunct Professor in the Fuqua School of Business at Duke University. He has served as President of the American Medical Informatics Association (AMIA), President of the American College of Medical Informatics, and as Chair of the Computer-based Patient Record Institute. He is currently serving his third term as the Chair of Health Level 7. He was Chair of the Data Standards Working Group of the Connecting for Health Public-Private Consortium. Dr. Hammond was a member of the IOM Committee on Patient Safety Data Standards. Dr. Hammond was awarded the Paul Ellwood Lifetime Achievement Award in 2003 and the ACMI Morris F. Collen Award of Excellence in November 2003.
Session Title
Opening Keynote Address: A New Age of Technology: An EHR for all the World
The development of what is now called the Electronic Health Record (EHR) has been evolving over the past forty years. During that period, technology has undergone significant changes. Unfortunately, the development of the EHR and the EHR Systems has not kept pace with technology. Worse, current versions are based on the even older approach of paper systems. A new approach to the use of technology, taking advantage of new models for health care, recognition of the importance of data that is completed, trustable, and focused blended with the latest knowledge has great potential to influencing high quality care that is safe, affordable, appropriate and personal. The challenge is to develop models that can address the immediate needs of regions or countries and move toward a goal of a high quality of life around the world. This presentation will share thoughts of how this may be accomplished, of the challenges we might encounter, and paths that deliver desired results.
Room: Plenary Hall
Wednesday, 25 February
09:00
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Professor
Enrico
Coiera
Director, Centre for Health Informatics, University of New South Wales,
Australia
Professor Coiera is the Foundation Chair in Medical Informatics within the Faculty of Medicine at the University of NSW and Director of the Centre for Health Informatics. Professor Coiera received his medical degree from the University of Sydney in 1982 and a PhD in computer science from the University of New South Wales in 1989. Between 1990-1998 he worked at Hewlett-Packard's Research Laboratory in Bristol as a senior research scientist and manager. His current research centres on developing a richer understanding of the role communication processes play in clinical information tasks and information system design and function, and on developing knowledge-based search systems to support effective health decision making by consumers and clinicians. He is the author of The Guide to Health Informatics, which is widely used in health informatics education courses.
Session Title
Conference Keynote: Communication in Clinical Organisations
The focus of most clinical communication research and training has for many years been on the clinician-patient relationship. Only recently has the focus begun to shift to recognise the crucial role of communication within and between clinical teams, and within clinical organizations, for effective organisational performance, and for safe clinical practice. Communication failures have been identified at the root causes of more than 60% of the sentinel events reported to the US Joint Commission on Accreditation of Healthcare Organizations. If we look beyond the raw numbers, the clinical communication space is interruption-driven, has poor communication systems and poor practices. Communication patterns and their implications for safety have thus become a significant issue in for all health care professionals. Other professional communities with a strong safety culture, such as the airline industry, have identified the nexus between system safety and effective team communication, and have developed clear communication protocols and practices as a result. While much still remains to be learnt about clinical team communication in the clinical teams, we now have a sufficiently clear model of the typical challenges faced by clinicians.
Room: Plenary Hall
Thursday, 26 February
14:00
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Dr
Devi Prasad
Shetty
MBBS, MS
Chairman, Narayana Hrudayalaya Health City Hospital, Asia Heart Foundation,
India
Dr Devi Shetty is the Chairman and Senior Consultant heart surgeon at Narayana Hrudayalaya group of hospitals, which is managing a chain of heart hospitals across India, Bangalore, Kolkata, Hyderabad, Ahmedabad, Jaipur and Jamshedpur.
Narayana Health City in Bangalore currently has 3000 beds, which will go up to 5000 beds and similar 5000 beds health cities are planned in all the state capitals of India. Currently the NH group of hospitals perform 12% of the heart surgery done in India. Dr Devi Shetty and his team were the pioneers of paediatric cardiac surgery by performing complex heart surgeries on newborn babies 20 years ago.
Their team has performed over 42000 major heart surgeries. NH group of hospitals manage a chain of rural health center in rural parts of the country in association with Karnataka State Government, they launched a health insurance with a premium of 11 cents per month, which covers the healthcare services over 3 millions people mainly for the farmers of rural Karnataka.
Now the state government is in the process of extending the services to people living below the poverty line, which is covered about 60% of Karnataka state population. NH group also runs world's large Tele-cardiology network in association with Indian space research organization, which offers the satellite connection for treating patients in remote parts of the country free of cost.
Session Title
Conference Keynote: Innovations in Healthcare Delivery
Room: Plenary Hall
Friday, 27 February
10:30
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John J
Nance
JD
John Nance and Associates, ,
A dynamic and deeply dedicated member of the medical community for nearly two decades, John J. Nance brings a rich diversity of professional training and background to the quest of patient safety and medical practice improvement.
John was one of the founding members of the National Patient Safety Foundation at the AMA and served on the board for 9 years. He is a native Texan who grew up in Dallas where he earned BA and Juris Doctor degrees, and is a lawyer. More important to his leading-edge role in healthcare, John Nance was one of the pioneers of the pivotal safety revolution in professional communication, teamwork, and leadership known in aviation as CRM (Crew Resource Management). His latest book, WHY HOSPITALS SHOULD FLY, is providing hospitals worldwide with an important blueprint for patient safety and practice quality. He has emerged as one of the leading thinkers on matters of major change to America's healthcare system. John is also the author of 19 internationally published bestselling books, and the well-known aviation analyst for American television's ABC World News.
Session Title
Closing Keynote: Triggering a Renaissance: The Amazing Role of Collaboration and Teamwork in Creating a Sustained Culture of Medical Safety
For nearly a decade following the pivotal 1999 American Institute of Medicine Report on the crisis in patient safety, American Healthcare has essentially been struggling to rebuild the very ship in which it's sailing.
Healthcare leaders have expended massive effort to find the right programs and solutions not only to significantly improve patient safety, but to find ways of significantly improving quality as well. Unfortunately, much of that effort has met with frustration, primarily because the majority of the attempted fixes have been variations on the same themes and approaches that have failed us in the past. Finally, however, the true strategic methods that can spark a Renaissance in the way healthcare is administered are coming into focus, and amazingly enough, they were there all along. Relationships, communication, teamwork in a collegial atmosphere, and a pivotal willingness of everyone in a given facility to admit to eternal human imperfection are the nexus of revolutionary change, and both the proof and the template come from industries other than medicine. This presentation, then, is the blueprint for that radically different approach, providing both the proof and the methods needed to make exponential progress at long last.
Room: Plenary Hall
Friday, 27 February
11:15
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