General Information

Frequently Asked Questions

• Q. What are the dates for HIMSS AsiaPac11 Conference & Leadership Summit?
• Q. Where will the conference be held?
• Q. Where can I register?
• Q. I have registered, but have not received a confirmation. How do I get another one sent to me?
• Q. I have registered, but can no longer attend the conference. Can I send someone else in my place?
• Q. What is the cancellation policy?
• Q. Where do I pick up my badge?
• Q. What are the registration hours?
• Q. What are the exhibition hours?
• Q. Do I need to be registered for the conference before I can book my hotel at HIMSS AsiaPac11 Conference & Leadership Summit’s rate?
• Q. What is the difference between an Industry Solution Session and a Conference Session?
• Q. Is there an age limit at HIMSS AsiaPac11 Conference & Leadership Summit Conference & Exhibition?
• Q. How is the weather in Melbourne in September?
• Q. What kind of currency do I use?
• Q. If I need a visa, who do I contact to receive my Letter of Invitation?
• Q. What is the closest airport to the Melbourne Convention Center?
• Q. What is the attire for the conference?

Q. What are the dates for HIMSS AsiaPac11 Conference & Leadership Summit?

• 20 September 2011, Pre-Conference Symposia and HIMAA Workshop
• 21-22 September 2011, Conference & Leadership Summit

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Q. Where will the conference be held?

A. Melbourne Convention Exhibition Centre
1 Convention Centre Place
South Wharf
Victoria 3006

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Q. Where can I register?

A. You can register on-line at: http://www.himssasiapac.org/11/registration/

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Q. I have registered, but have not received a confirmation. How do I get another one sent to me?

A. Please contact Asia Pac registration help desk via e-mail at HIMSS-AP@HIMSS.ORG to request a confirmation letter.

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Q. I have registered, but can no longer attend the conference. Can I send someone else in my place?

A. Yes, however the substitute must pay any difference in registration rate based on membership status. Example: If you are a member and they are not, the registration difference must be paid.

Please send the substitute's information in writing to HIMSS AsiaPac11 Conference & Leadership Summit registration help desk via e-mail at HIMSS-AP@HIMSS.ORG

If the substitution takes place on-site they must bring a letter on company letterhead verifying the substitution.

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Q. What is the cancellation policy?

A. All cancellations and substitutions must be submitted to HIMSS AsiaPac11 Conference & Leadership Summit registration help desk via e-mail at HIMSS-AP@HIMSS.ORG

Cancellation before 15 August 2011 - $100.00 administrative fee

Cancellation after 15 August 2011 - 100% of the registration fee will be forfeited.

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Q. Where do I pick up my badge?

A. You can pick up your badge at the registration desk located in the foyer of the Melbourne Convention Exhibition Centre beginning on Wednesday, 21 September at 8:00.

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Q. What are the registration hours?

A. Attendee Registration:

Tuesday, 20 September	08:00 – 18:00
Wednesday, 21 September	08:00 – 18:00
Thursday, 22 September	08:30 – 16:00

Exhibitor Registration:

Monday, 19 September	13:00 – 17:00
Tuesday, 20 September	08:00 – 18:00
Wednesday, 21 September	08:00 – 18:00
Thursday, 22 September	08:30 – 16:00

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Q. What are the exhibition hours?

Tuesday, 20 September	17:30 – 19:00
Wednesday, 21 September	11:00 – 18:00
Thursday, 22 September	09:45 – 15:30

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Q. Do I need to be registered for the conference before I can book my hotel at HIMSS AsiaPac11?

A. No, but it is highly recommended that you process both your hotel and conference registrations at the same time. After you have registered for the conference, you will be directed to the hotel registration site.

For a complete list of hotels, please visit: http://www.himssasiapac.org/travel

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Q. What is the difference between an Industry Solution Session and a Conference Session?

A. An Industry Solution Session is a presentation that allows exhibitors to educate attendees on the solutions provided by their product or service. They last about 45 minutes during which exhibitors have the opportunity to present a case study presentation before invited attendees. The Industry Solution theatre is located on the exhibit floor.

On the other hand, Conference Sessions are given by invited speakers who discuss various topics in the healthcare industry. During the conference, there are several sessions running at the same time, but with your attendee badge, you are allowed access into all sessions.

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Q. Is there an age limit at HIMSS AsiaPac11 Conference & Leadership Summit Conference & Exhibition?

A. Yes, all registrants (including spouses or guests) must be 18 years of age or older to attend HIMSS AsiaPac11 Conference & Leadership Summit Conference and Exhibition.

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Q. How is the weather in Melbourne in September?

A. In September, the average temperature is 17 degrees C (63 degrees F) with cooler nights.

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Q. What kind of currency do I use?

A. The Australian Dollar (AUD) is the official currency of Australia. An online converter is available at www.xe.com

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Q. If I need a visa, who do I contact to receive my Letter of Invitation?

A. Please visit the Visa section on our Hotel & Travel page at http://www.himssasiapac.org/11/travel/for more information on obtaining a visa. All visitors to Australia must have a valid visa to travel to and enter Australia (other than New Zealand).

Please email ahow@himss.org to receive a letter of invitation for visa application.

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Q. What is the closest airport to the Melbourne Convention Exhibition Centre?

A. Melbourne Airport (MEL) is located approximately 25km north-west of the Melbourne's Central Business District.

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Q. What is the attire for the conference?

A. Business

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